CASE STUDY

Retail

Gnowbe - The One-stop Solution For A Mega-retailer

Training was always face-to-face which is ineffective and unscalable, especially in the Covid-19 climate. There wasn’t an accessible online mode of training. Hence, CityMart's (one of Asia's largest retail outlets, with more than 12,000 employees) management did not have accurate information on how training was conducted and who was trained. Find out how Gnowbe enabled CityMart to save time, effort and training costs in this case study.

Gnowbe has helped us rapidly scale our training for 12,000 frontline service staff. Our staff have also found it fun and easy to use, showing more than 90% completion rates! This is truly an innovative platform to accelerate performance of frontline workers.

- Win Win Tint, CEO of City Holdings