CASE STUDY

Want to discover how to use Gnowbe? Check out how we have helped other clients leverage mobile learning for better team engagement, customer satisfaction and sales results.

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Onboarding Customer Service Employees

An organization that operates a major tourist attraction with over 20 million guests a year and 12,000 employees was looking for efficient ways to onboard its customer service employees. The millennial employees were not engaged during the traditional classroom training and the organization wanted to test new ways to strengthen the service culture.
 

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Product Knowledge

A major global insurance company was looking for new ways to increase the productivity of both their own sales agents as well as those of their many distribution partners. They partnered with KPMG Digital Village to identify the best breed technologies and co-innovate with promising start-ups. KPMG evaluated several platforms and selected Gnowbe to help the company train sales agents faster and better.

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Customer Contact Operations

A large telecom company partnered with Gnowbe to improve employee knowledge and retention at its offshore customer contact centre. Find out how they leveraged mobile-first and micro-learning to serve clients better.

 

TESTIMONIALS

Watch video testimonials of learners who love us on how they use Gnowbe's Premium Programs through mobile learning for better team engagement, customer satisfaction and sales results.

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Testimonials: Sales Leadership

Learn how Jim Tam from Hertz, used Gnowbe to help his management team adapt to change quickly whilst keeping them inspired and motivated.

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Testimonials: Experience Learning on Gnowbe

Be inspired by Leadership Development Coach, Lesley Dopp as she shares her experiential learning journey on Gnowbe.
 

 
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