Looking for a better and faster way to train customer service representative? Check out our open online learning program for customer service and contact us for a free trial.
Customer Service 101
The program is designed to help introduce junior customer service representatives to the fundamental behaviours of good customer service. Participants will understand the basic principles of good customer service and immediately apply and practise what they have learned. Upon program completion, you can issue digital certificates that your learners can display on their LinkedIn profile.
Curated by Gnowbe Academy
Mobile Micro-Learning Experts
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Curated by global academic and industry experts from world class organizations
Learn anytime, anywhere - on the Gnowbe native app or the web, across devices
Option to learn and share with your team and see progress against peers
Start your learning journey right away and experience performance improvemen
"This is one of the most interesting learning Apps... It's just like TED, with interactive learning."
Product Specialist, Insurance Industry