Premium Programs > Customer Service

Customer Service series

Looking for a better and faster way to train customer service representative? Check out our open online learning program for customer service and contact us for a free trial. 


Customer Service 101

The program is designed to help introduce junior customer service representatives to the fundamental behaviours of good customer service. Participants will understand the basic principles of good customer service and immediately apply and practise what they have learned. Upon program completion, you can issue digital certificates that your learners can display on their LinkedIn profile.



Curated by Gnowbe Academy
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Premium Content

Curated by global academic and industry experts from world class organizations


Learn On-the-go

Learn anytime, anywhere - on the Gnowbe native app or the web, across devices


Peer Groups

Option to learn and share with your team and see progress against peers


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"This is one of the most interesting learning Apps... It's just like TED, with interactive learning."

Product Specialist, Insurance Industry


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