Feature Updates

Check our Gnowbe's latest product updates as we release them.
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July 8, 2022

Ability to Easily Manage Creators and Move Users Across Groups

Ability to Easily Manage Creators and Move Users Across Groups

Ability to Easily Manage Creators

First up, we have made it much easier for billing admins to manage Creators in their organizations. You can now simply assign a user as either a Admin, Agent or Curator and they'll be automatically added as a Creator under your organization. Also, instead of manually removing Creators from their individual roles, billing admins can now easily remove them from all their assigned roles under the billing details section on Dashboard (see image below). Find our help desk article here to learn more about adding/removing Creators within your organization!

Ability to Move Users From One Group to Another While Keeping Program Progress

This new feature will come in handy for Admins/Agents looking to transfer users between groups in the same organization. For example, you can now move User X from Group A to Group B within the same organization and copy the user's progress/analytics across the two groups (progress will only be copied for the programs both groups share in common). Click here to learn more!

May 26, 2022

Upgraded curation workflow and program sharing experience!

Upgraded curation workflow and program sharing experience!

| Program Settings moved to a standalone page

If you have been creating programs on Gnowbe Web, you would have noticed that we have moved Program Settings from the sidebar to the Manage Program page. This change greatly improves the curation workflow as we have separated the two main tasks that curators perform (editing programs and administrative activities) into separate pages. Additionally, by moving Program Settings to its own page, curators will now see the Session drawer in their sidebar whenever they first head into Edit mode, making for a more intuitive curation experience.


| Upgraded program sharing experience

We have streamlined how curators can share Gnowbe programs by simplifying it to a single method. Previously, curators could share test links with learners to access their Gnowbe Sandbox programs. However, we have removed this feature to reduce the confusion that came with sharing Sandbox links. The only method now to share Gnowbe programs will be via user groups. Feel free to learn more here!

A quick guide to sharing programs via user groups!

April 28, 2022

New program sharing workflow and the ability to disable users

New program sharing workflow and the ability to disable users

| A faster way to share Gnowbe programs ⚡️

We have made it much easier for you to share programs by streamlining various functionalities into a single page on Gnowbe Web - Manage Program. With our new Manage Program page, users will be able to create user groups, share programs and invite users - all in a single workflow. This revamped program-sharing experience definitely makes it more efficient for you to start creating and sharing programs with your community, and we can’t wait for you to try it out!

Learn more here.

| Ability to disable users

Admins can now enjoy greater control over user administration with our new disable users functionality. This new feature allows users to be disabled on Gnowbe Dashboard to prevent them from temporarily accessing programs in the organization. However, Admins and Agents will still be able to view the analytics and study data of disabled users.

Learn more here.

March 24, 2022

New in-app navigation experience, guided tours, and more!

New in-app navigation experience, guided tours, and more!

| New in-app navigation experience

For those who have not updated their Android or iOS Gnowbe app recently, do so quickly to check out the sleek improvements we have made to our app home screen! We made these refinements to provide our users with a clearer navigation experience when learning and creating on Gnowbe App. The changes include:

| Guided tours

New users can now look forward to experiencing a guided tour on all Gnowbe platforms when they first log in! These interactive walkthroughs on Gnowbe Web, App, and Dashboard will highlight key features of the platforms' interface to onboard new users.

Example of a guided tour on Gnowbe Web.

Missed the tour? Click the little flag icon we have planted around the platforms to retake it!

| Feature updates - Now available on Gnowbe Web/App

Curious about how our platform is improving? We’ve added a new button to keep you abreast of our latest product developments!

  • On Gnowbe App, click the hamburger icon at the top left corner of your screen to find our newly minted What’s New? section. Click it to open our product feature updates webpage, where you can browse through our latest product developments.
  • On Gnowbe Web, click the clock icon at the top right corner of your page to bring up a carousel of our latest updates!

February 17, 2022

Our new search bar is now live!

Our new search bar is now live!

| Improved search function on Gnowbe Web and App

Have you ever wanted to look for specific content within Gnowbe but can’t quite remember where to find it? We’ve got you covered with our brand new search bar!

This new search bar allows you to search up content in two ways: Program or Content. You can toggle your searches to display results from either program titles or your programs' content, making it much easier for you to locate specific content within your Gnowbe library.

| It's now faster to create programs ⚡️

We have streamlined the program creation process - curators will now just need to fill out their program title to get started! We previously required curators to fill out their program details before creating a program, but we’ve removed this step to simplify the process. However, curators will still be able to fill out their program detail under their program settings! Let’s take a look at this new workflow:

February 17, 2022

Integration with Zapier is here! 🚀

Integration with Zapier is here! 🚀


Happy 2022!
We have great news to kick start the new year - you can now use Gnowbe’s integration with Zapier! Essentially, this feature allows you to automate tasks between Gnowbe and other apps/platforms, allowing for greater connectivity, customization, and improvements in workflows when using Gnowbe.

                                                                                                                                                                                                                                                                       

| What is Zapier?

Zapier is an online automation tool that connects your apps and services. How it works is that when an event happens in one app, Zapier can tell another app to perform a particular action - basically an 'if this happens, then do that' command. Here’s an example: You can integrate Gnowbe with Slack using Zapier and set up an automated workflow such that whenever learners complete their Gnowbe program, a Slack message will be sent out automatically to notify your admins/agents.

Or you can integrate Gnowbe with your Gmail account and create a workflow such that whenever new learners start on their Gnowbe program, an email will be sent out instantly to alert your admins/agents!

| How To Set Up Zapier

Here’s a quick glimpse into how you can use Gnowbe’s integration with Zapier:


Step 1: Begin by creating a new Zap on Zapier. A Zap is a command containing a trigger and an action for a task you want to perform repeatedly.

Step 2: Set up your trigger by first searching and selecting Gnowbe under App Event.

Once selected, there are currently five different trigger events you can choose from.

Step 3: Set up your action. There are more than 4500 apps that you can connect with Gnowbe, and thus, many different types of workflows you can create, depending on your needs.

Step 4: Once the setup is complete, turn on the Zap, and you’re done!

Click here for a detailed walkthrough on how you can use Zapier with Gnowbe.
Note that the use of Zapier is currently only available for our paid plans.

February 17, 2022

Import Powerpoint feature and rectangular image support is now live!

Import Powerpoint feature and rectangular image support is now live!

| Convert PowerPoint into a Gnowbe program

Great learning can come from anywhere, and sometimes, it comes from PowerPoint presentations. So, we put on our Christmas thinking hats to see how we can make that learning experience even better with Gnowbe! We would like to introduce our curators to the ability to import PowerPoint presentations into either new or existing Gnowbe programs!

These presentations will be imported as new sessions, with each presentation slide being converted into an image action.

 You can then edit the program and augment the learning experience with other curation actions! Would you like to condense multiple presentations into one program? No problem! Simply upload each presentation sequentially, and Gnowbe will convert each presentation into different sessions in the same program.

Head to our help center here to learn more about this awesome feature!

| Rectangular image support

Another big surprise we have for our faithful curators is that Gnowbe now supports rectangular image displays!

Gnowbe will now automatically resize images for them to be fully displayed within a 16:9 aspect ratio. Curators can also opt to crop their images to fit the 16:9 aspect ratio. What’s more, existing programs that previously used rectangular images will now have those images displayed in their full glory! As usual, if you’re keen to know more, head over to our help center here!

We would love to hear your feedback, so if you have any questions or thoughts, shake your mobile device and log a ticket for us or leave us a message via the Help section in the bottom right corner of Gnowbe Web.

February 17, 2022

Our Word Puzzle action is now live!

Our Word Puzzle action is now live!
“Would you like to play a game with me?"

That is the line that set the tone for Netflix's Squid Game, the series that has captured worldwide attention. With our new Word Puzzle action, you can start asking your learners the same question - without the devastating consequences, of course!

| Word Puzzle - The Latest Action from Gnowbe!

Gamification and Microlearning; you can’t name a better combo when it comes to next-generation learning. Let us share why our latest action gets you the best of both worlds! Here's a breakdown of how Word Puzzle works:

To add this action to your programs, select the Word Puzzle action from the action type drawer and set up the required fields:  

Get team members to show off their Word Puzzle prowess by sharing their timing with the group!

Go on, try out our Word Puzzle action today and ask your team: “Would you like to play a game with me?” Have fun! ⚡️

February 17, 2022

Dashboard interface improvements + Org Users Program Breakdown Report

Dashboard interface improvements + Org Users Program Breakdown Report

Admins are the heroes behind the scenes, the Alfred that enables Bruce Wayne’s Batman to save the world. With today's update, learn more about the recent improvements we have made to Gnowbe Dashboard and discover how Admins can now better manage their organizations to reach new performance levels. Let's find out more!

| Org Users Program Breakdown Report

Have you ever wished there was an easier way to see the progress of every user in the organization by programs? You can definitely do so now!

Here's how:

↪ Log into your organization and click on to the Users tab.

↪ Click on Export.

↪ Click on With Program Completion to download a detailed report of all your users.

Where to find the With Program Completion report.

This report gives admins a comprehensive look into their organization members, specifically the different groups they are part of and the progress of all their programs they have access to.  In addition, any custom attributes defined will also be exported in this report.

Exported learner analytics report will show every program from every group a learner belong to.

| Dashboard Interface Improvements

Our development team has also been working hard on improving our user interface to enhance the Dashboard's navigation experience. For example, Action buttons are now clearly shown and will always be found on the far right of the table.

Even if the table cannot fit the window's width, the Actions column will no longer be hidden!

| Removal of Multiple Users

Admins/agents can now easily remove multiple users from an organization or group in one go with the multi-select option.

Here's how:

↪ Navigate to the Users tab.

↪ Select your users by checking the boxes beside their username.

↪ Click Remove.

February 17, 2022

Scheduled email and push notification is now live! 🔔

Scheduled email and push notification is now live! 🔔

Never forget to send a message again! Today, we’re thrilled to introduce a new functionality we’ve added to our Messaging feature: Scheduled notifications! Now you can schedule your push and email notifications ahead of time, all at your own convenience. Let's find out more!

| Scheduled notifications on Gnowbe Dashboard

Use Gnowbe's scheduled notifications to inform your team first thing on Monday morning that a new program has been published, or send a reminder on Friday to those who have completed less than 50% of their program that the deadline is on Monday!

Managing multiple teams in different time zones? We got you covered! With the ability to select time zones, you can easily create notifications to be sent in your team's time zone.

If you change your mind, go to your “View History” tab in the Messaging feature, and you can cancel your notification from there.

                                                                                                                                                                                                                                                                  Lastly, don’t forget that you can choose to either schedule notifications for everyone in the organization or for specific groups within your organization. Messaging your groups will allow you to direct your users to a specific program in the group!                                                                                                                                                                                                                                    

If you want to read more about this feature, check out our help center article. If you’re new and want to know more about the advanced features which the Gnowbe dashboard has to offer, we highly recommend our Guide To Advanced Gnowbe Features program!

February 17, 2022

You can now distribute a program to multiple groups!

You can now distribute a program to multiple groups!

Heroes excel when they have the right tools in their hands. Captain America has his shield. Thor has his Mjolnir. The Jedis have their lightsabers. We at Gnowbe would like to give you a couple of new tools to enable you to accelerate your team’s performance! Discover more below!

| Distributing Programs to Multiple Groups

We’ve now made it even easier for admins to distribute a program to multiple groups in their organization.

Here's how:

↪ Log into your organization and click on the Programs tab.

Find your published program and select Distribute under the Actions field.

↪ Select the group(s) that you wish to distribute the program into.
Pro tip: if you want to make the program available to ALL groups within your organization, toggle off 'Select groups manually.'

Choose to set a program deadline
At this juncture, you can also decide whether to set an absolute or relative deadlines for the program. If you prefer to have it available without restrictions, just ignore the options, click Yes, and you're done!


You can find out more about this feature from our help center.

| Additional Comparison Options for Custom Attributes

For our Premium subscribers, we have also provided more firepower to the custom attributes feature! You can now select from even more specific conditions to filter users into groups whenever you upload a new list of users.

We have added the following options for Comparison:

→ Starts With

→ Contains

→ Case Sensitivity

If you would like to know more about the Custom Attributes features and our other advanced features, we highly recommend our Guide To Advanced Gnowbe Features program, or you can check out our help center article.

February 15, 2022

Create Gnowbe programs using SCORM and Templates!

Create Gnowbe programs using SCORM and Templates!

The first update is something that many have been requesting for, and we are excited to announce that Gnowbe now supports SCORM files! So you can now bring over your previously created content on other platforms while continuing to create great programs on Gnowbe. Learn how to create Gnowbe programs using SCORM here.


Our second update is for those who have always wished that Gnowbe would be able to provide program templates. Well, wish no more, because Gnowbe now provides templates relating to Sales & Marketing, Business, and many more! Learn how to create using program templates here.

February 15, 2022

Upload File Action, Program Deadlines, and Assessment Hints are now live!

Upload File Action, Program Deadlines, and Assessment Hints are now live!

We are excited because we have made great additions to the Gnowbe platform to help you and your team achieve more this year!

| Upload File Action

This new action will allow you to request file uploads in your program. All popular file formats including .DOC, .PPT, .CSV, .XLS and .PDF are supported!

| Program Deadlines

With this feature, you will be able to set an expiry date for your programs. Program deadlines can be configured when distributing a program to a group on Gnowbe dashboard. Learn more how to use this feature here.                                                                                        

| Assessment Hints

A great addition to our assessments function, this feature allows curators to provide feedback to answers once the assessment has been completed. This will be especially useful to help users learn from their mistakes.

Similar to program deadlines, this feature is configurable when selecting a program for distribution on Gnowbe dashboard.                                                                                              

As always, please get in touch with Gnowbe at support@gnowbe.com if you have any questions!

February 15, 2022

Custom Attributes feature is now live!

Custom Attributes feature is now live!

We have received consistent feedback from our clients about the need for a better way to handle high user volume with frequent changes, and also the ability to manage users with custom field attributes. Gnowbe is excited to say that we have taken in your feedback and we are introducing the ability to manage users with custom field attributes from the dashboard!

Here is a quick explanation of how this feature works:

1. Define custom field attributes

The first step after this feature is enabled* for your organization is to define the custom attributes at an organization level. For example, I have created the custom attributes department, location and Employee ID.

Set up your custom attributes.
2. Set up group conditions based on attributes

The next step will be to determine the conditions from which users will be added to a particular group. I have decided that I would like everyone from Sales and Marketing to be automatically added into this group.                                                                                                                                                                                                                                                                                                                                                                                       

Set up filter(s) to add users into groups.
3. Upload your CSV file via dashboard or API

Now, you are ready to upload your list of users via CSV from the dashboard. The field name must match the custom attributes that were previously defined in the Gnowbe dashboard, including the case sensitivity. PS: We also have an API which makes this feature even easier to use!

Example of a user upload .CSV file
4. Voila, it’s done!

Within a few minutes of uploading, the groups will be populated based on the conditions that were set up in Step 2. Best of all, every time you upload a new CSV, users who are not included in it will be removed automatically. This negates the additional step to remove old users.

Users are automatically added into groups!

For a step-by-step guide to using the Custom Attributes feature, we highly recommend you going through our Guide To Advanced Gnowbe Features program, or you can check out this help center article. Feel free to get in touch with Gnowbe at support@gnowbe.com or check in with your Gnowbe representative to get a demo and find out how you can get access to this feature!

February 15, 2022

Level up your Gnowbe programs with awesome free images! 🔥

Level up your Gnowbe programs with awesome free images! 🔥

If you had created programs on Gnowbe’s mobile app before and wished you could add beautiful images to complement your content, we have good news!

                       

For those who have downloaded or updated their Gnowbe mobile app to at least v8.1.0 for Android or iOS, you now have the option to select beautiful images from Pexels or Unsplash for your programs! Where previously you could only take a photo with your mobile device or select an image from your image gallery, you will now see two additional options to search for images from Pexel or Unsplash to make your programs even more outstanding!

Psst...This option is also available on the Gnowbe Web platform as well ;)

Grab free images and photos from Pexels or Unsplash!

Step 1: Log in to web.gnowbe.com or sign in via the Gnowbe app
Step 2: Click 'Create a Program'
Step 3: Select 'Choose a Template' or 'Create Your Own'
Step 4: Add a new action and click 'Image & Audio'
Step 5: Tap on the empty image header and choose from Unsplash, Pexels, or your library!

February 15, 2022

Publish programs from your mobile device! ✨ 📲

Publish programs from your mobile device! ✨ 📲

We at Gnowbe have always been proud of our focus on the mobile experience. In this edition of our product update, we are excited to announce the ability to publish programs directly from your mobile device! Let us show you how easy it is!

Instructions

Once you’ve finished creating your program, simply look for the Publish option (bottom of sceen) in Edit mode, choose your organization to publish, and you’re good to go!
Note: Your organization’s agents will still need to distribute your published programs.

You can also choose to be notified via email when your programs get distributed to different groups.

Wait, there's more! The publishing experience onGnowbe Web has also been improved to provide the same ease of publishing.

Step 1: Log in to web.gnowbe.com or sign in via the Gnowbe app
Step 2: Access your program and head to Edit mode
Step 3: Once you've finished creating your program, click Publish (top right hand corner)
Step 4: Select the Organizatio/Group(s) you wish to Publish the program into
Step 5: Wait for Admin/Agent approval (You will be notified via email)